Did you fall for a tech support scam? If Advanced Tech Support or Inbound Call Experts pressured you into buying technical support services, you might be entitled to a piece of the $10 million a court just ordered the company to pay.
The trick involved partnerships with software developers and also online ads, search results, and to lure consumers to call Advanced Tech Support. Then their telemarketers used high-pressure sales tactics to sign people up for unneeded technical support subscriptions and services, sometimes for hundreds of dollars.
The FTC’s emails about refunds in this case will come from firstname.lastname@example.org. Your email will have a claim number and a PIN that will give you access to apply for a refund. If you get an email, follow the instructions and respond by October 27, 2017.
choose, you don’t have to click on the link in the email. You can start the claims process at ftc.gov/TechSupport or call the refund administrator at 877-793-0908. It’s a good idea to be cautious about clicking on links in emails. We’re using emails for this claims process so more people will get money back.